Shipping Policy

Welcome to Bshirt Rocks, your trusted destination for stylish and comfortable T-shirts in Belgium. We are committed to delivering your orders with care, speed, and full transparency — no hidden fees, ever.

📦 Shipping Area

We currently ship exclusively within Belgium. Each T-shirt is carefully packaged to ensure it arrives in perfect condition.

🕕 Order Cut-Off Time

To ensure timely processing, please place your order before 5:00 PM (Belgium Time).
Orders received after this time will be processed on the next business day.

🚚 Delivery Timeframe

  • Order Handling: 1 to 3 business days (Monday to Friday)

  • Shipping Transit: 7 to 12 business days (Monday to Friday)

  • Total Estimated Delivery Time: 8-15 business days (processing + shipping).

Please note: Delivery times start from the shipment date, not the order date. Occasionally, delays may occur due to incorrect addresses, public holidays, customs clearance, or unforeseen circumstances.

💸 Shipping Costs

We offer free standard shipping on all orders within Belgium — no surprise fees or extra charges.

💰 Taxes & Pricing

All prices shown include applicable taxes (such as VAT). You won’t pay any additional taxes or fees during checkout or delivery.

📦 Delivery Partners

We trust reliable carriers like Bpost, DHL, UPS, and FedEx to deliver your orders safely and on time.

Note: We do not process or ship orders on weekends or Belgian public holidays.

🔍 Order Tracking

Once your order ships, you will receive a confirmation email containing a tracking number — usually activated within 24 hours — so you can monitor your package every step of the way.

📅 Business Hours

Our customer support team is available Monday through Friday, excluding Belgian public holidays.

📭 If Your Order is Lost or Delayed

❗ Incorrect Shipping Address

If you realize you submitted the wrong address:

  • Your package may be returned to us.

  • You will be responsible for any additional shipping costs.
    Please contact us as soon as possible at:
    📧 support@bshirtrocks.com

🔄 Changing Your Delivery Address

You can request an address change within 24 hours of placing your order by contacting us at:
📧 support@bshirtrocks.com
📞 +32 123 456 789

Please note: After your order has shipped, address changes are not possible.

❌ Order Cancellations

To cancel an order, contact us within 24 hours of purchase confirmation.
Orders already shipped cannot be cancelled but may be returned according to our Return Policy.

📸 Damaged or Defective Products

If your T-shirt arrives damaged or faulty:

We will be happy to offer you a free exchange or refund — whichever you prefer.

Contact Information:

Store Name: Bshirt Rocks
Trade Name: Inditex Belgie-Inditex Belgique
KVK Registration Number: 0450.661.802
Vat Number: BE0450661802
Business Address: Place de la Vieille Halle aux Blés 25/26, 1000 Bruxelles, Belgium
Phone: +32475774629
Email: support@bshirtrocks.com
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (CET/CEST, Belgium Time)
Order Cut-off Time: 5:00 PM (Belgium Time)

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